The tree
Documents with a map
Spaces, nested docs, a table of contents, backlinks, comments, and version history. Presence is honest: if two people edit at once, it says so and asks them to take turns.
Work · Knowledge
The org brain, written and rewritable.
A tree of documents your whole org can search, with an agent that never edits over you. It proposes; you accept. Promote what matters, and the agents ground on it.
Refunds policy v3
Work/Knowledge
Growth Policies Refunds policy v3
Refunds policy v3
edited 2h ago by Meridian
Annual plans refund in full inside 14 days. After 30 days, refunds are prorated against months served.
Refunds above $500 escalate to a human. The dunning ladder pauses the moment one does.
Linked from
📄 Q3 plan §2 📄 CS handbook §4
Proposed draft
Add the 14-day window to the FAQ and cite the June ratification.
Edit with Muse: describe the change, or select text for inline edits
Muse
The edit that waits for you
The Muse bar lives under every document in read and edit mode. Describe the change, or select a passage for a surgical rewrite; the proposal arrives as a card you accept or discard.
“Edit with Muse: describe the change, or select text for inline edits”
Ratification
Draft, refine, then decide
A proposal can be refined in conversation before it is accepted, and discarding one costs nothing. Nothing is written until a human says so.
Official
What the agents ground on
Promoting a document indexes it into the org brain, with a summary the Librarian maintains for agent reading. Demoting asks twice, on purpose.
“indexed into the org brain your agents ground on”
More of Work
Inbox
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Plan
Talk it through; it becomes the document.
Boards
Tickets sized for agents, gated for humans.
Research
Questions that end in cited, org-visible reports.
Files
Everything the work produces, in six places.
See it on your own work.
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